Frequently Asked Questions

Parking 

  • Parking is accessible to the public and located beside the Aquatic and Recreation Center in the 5-story parking structure
  • The structure offers 1 hour of free parking with an additional hour available to anyone utilizing the park with validation. Validation can be acquired at the ARC front desk located on the second floor 


Hours of Operation 

  • The ARC is open M-F 9:00AM-9:30PM
  • The ARC is open Saturday and Sunday 9:00AM-4:30PM
  • Holiday and special event hours are subject to change. Visit weho.org/recreation for updates and news


Gymnasium

  • The ARC gymnasium is primarily utilized by city staff and contracted programming. Due to this high demand, availability is extremely limited so access for unregistered participants is prohibited unless otherwise expressed by ARC staff 


Registration

  • Registration for ARC sports programming can be done through this website, in person at the ARC front desk on the second floor, and online at weho.org/recreation 


  • Do you validate for parking at West Hollywood Park?

    We validate for 2 hrs of parking at our validation machine located inside our recreation center. 

  • What is your refund or cancellation policy?

    Refund policies vary by program and are outlined during registration. In general, refunds may be available before the season begins, minus any administrative or processing fees.

  • How can I contact the organization with questions?

    You can contact us through the email address or contact form listed on our website. Our team will respond as quickly as possible during regular business hours.

  • How will I receive updates and announcements?

    All updates are sent via email and posted on the website. Please ensure your contact information is accurate so you don’t miss important communications.

  • How are coaches trained or screened?

    Coaches may be required to complete background checks and training based on organization policies and sport requirements.

  • What is the organization's code of conduct?

    All participants, parents, and spectators are expected to follow our code of conduct to ensure a safe and positive environment for everyone.